Are you concerned about squandering resources as a company that handles outbound service calls? Are you having trouble preparing your staff for those incoming service requests? Do you wish to avoid losing track of your customers’ service records due to missing documents? Are you seeking for a means to track your operations team’s key performance indicators?
Manage your Operation Team and Generate Real-Time Service Reports On-The-Go introduces tips and best practices for SMEs and growing service businesses around Malaysia and Singapore.
During this event we’ll cover
- What scheduling calls and assigning them to operation team beforehand allows ample time for preparation and planning to bring the right tools and parts.
- Why hard copy service reports are no longer needed when acknowledgement and proof of services rendered can be done digitally on the Service mobile app.
- Why real time update on the Service mobile app enables immediate service reports to be generated and sent over to customer instantaneously.
- How you can set benchmark performance level and manage operation team with a bird’s eye view.
Join Enterpryze Experts, guest speakers and world-class panellists as they discuss the state of modern finance and business - and the products that lead innovation.
Q & A Session